Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of angel delvillar

angel delvillar

June 18, 2025

5  out of  5
rating by angel delvillar
"After calling several insurance companies and dealing with over 10 brokers for over an hour I finally came across Marisa and not only secured the best deal I found but also the best customer service. I highly recommend giving her a call and avoiding the headaches I went through to find her. I’m extremely satisfied with the customer service and insurance quote I received for my classic car. Thank you Marisa"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Gladys Guzman

Gladys Guzman

June 18, 2025

5  out of  5
rating by Gladys Guzman
"Me gusto mucho la atención que me dio lucy fue muy paciente y me explico todo muy bien. Cada pregunta fue respondida con una actitud muy amable. Muchas gracias a lucy ahora somos de la familia state farm. 💖"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Kno The Squid

Kno The Squid

June 6, 2025

5  out of  5
rating by Kno The Squid
"Yo! Had to leave a great review for my State farm representative Lucy. She helped me with walking through how my policies worked and breaking it down for me when I had trouble understanding. She spoke to me about getting refunded for something that I wasn’t even aware I was paying! Which is just what this neighbor needs at the moment! Thanks again Lucy!"
We responded:
"Thank you sincerely for such a thoughtful and candid review. Your description of Marisa's helpfulness and patience is shared by all of us in the office but she certainly sets the example day in and day out! I'm glad you think of us as more than just "good neighbors", but rather helpful and knowledgeable advocates acting in your best interest. I agree...Jake should be worried! Thanks again! - Fabio Soto"
Profile photo of Chris Zamora

Chris Zamora

June 2, 2025

5  out of  5
rating by Chris Zamora
"So Lucy was AMAZING, I had a hiccup when I signed up the resulting in me thinking I needed immediately cancel my policy. Lucy was who picked up and helped me get that cancellation in. When I realized that I would actually need to keep the insurance, Lucy was the one who picked up the phone again! And helped me get even more than I originally had on my plan. Super through and patience. Truly great customer service. Thanks Lucy!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Ambar Gonzalez

Ambar Gonzalez

May 31, 2025

5  out of  5
rating by Ambar Gonzalez
"Marisa is the reason I have referred family to State Farm. She makes me feel so assured! I appreciate her honesty and her commitment to making sure I am always helped."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Orlondo Whalen

Orlondo Whalen

May 20, 2025

5  out of  5
rating by Orlondo Whalen
"I had an amazing experience working with Lucy! She went above and beyond to help me get the best possible price for my car insurance. Lucy was patient, knowledgeable, and truly committed to making sure everything was handled smoothly. What really stood out was how she stayed on the phone with me the entire time until we had everything figured out. It’s rare to come across someone so dedicated and helpful. I’m incredibly grateful for her support and highly recommend working with Lucy if you get the chance!"
We responded:
"Orlondo, Thank you for reviewing our State Farm office and specifically Lucy! She's one of our valued Team Members that loves to take care of customers. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Fabio"
Profile photo of laurie monck

laurie monck

May 16, 2025

5  out of  5
rating by laurie monck
"Fabio and his crew are very easy to work with and always take care of my requests quickly. thank you, folks!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Tarrence Russell Russell

Tarrence Russell Russell

May 16, 2025

5  out of  5
rating by Tarrence Russell Russell
"Very helpful, and easy to work with. Thanks Lucy"
We responded:
"Thank you for taking the time to share your thoughts about Lucy! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Fabio"
Profile photo of nichole mcdonald

nichole mcdonald

May 14, 2025

5  out of  5
rating by nichole mcdonald
"Lucy was such a help at adjusting my policy and finding what best works for me and my son. I really appreciate her clear communication. I know exactly what my policy has and what to expect from it and the expectation financially. Thank you Lucy very much"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Lucy is one of our valued team members and she prides herself on ensuring that customers have clarity when purchasing insurance. - Fabio Soto"
Profile photo of Einar Galleno

Einar Galleno

May 14, 2025

5  out of  5
rating by Einar Galleno
"Lucy was fantastic in helping me out on such a short notice."
We responded:
"Thank you so much Einar for taking time out of your busy schedule to provide us with a review. No silly questions here. We're happy to answer any questions thrown our way, whether or not you're a customer. Thank you for your business and loyalty to State Farm."
Profile photo of Reyna Contreras

Reyna Contreras

May 11, 2025

5  out of  5
rating by Reyna Contreras
"I would like to share my experience working with Marissa at State Farm insurance in the city of Whittier. Marissa gives 10 out of 10 five star customer service. My husband and I are very pleased and trust Marissa’s knowledge as she takes care of our multi coverage insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Regina Despagne

Regina Despagne

May 6, 2025

5  out of  5
rating by Regina Despagne
"Marissa is the best!! I love how patient she is and how she breaks down the info, to my pace of understanding everything!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Gisselle Jimenez

Gisselle Jimenez

May 2, 2025

5  out of  5
rating by Gisselle Jimenez
"I had a fantastic experience working with Lucy at State Farm. She took the time to clearly explain all of my coverage options and answered every question I had with patience and professionalism. Thanks to her, I felt confident and informed about the policy I chose. Her customer service was exceptional, and I truly appreciated how easy she made the whole process. Highly recommend her!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Rose Frias

Rose Frias

April 10, 2025

5  out of  5
rating by Rose Frias
"Marisa Yracheta has been amazing. She’s extremely knowledgeable and always replies quickly to my emails. I’m so thankful to have her as our agent."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of fernanda perea robles

fernanda perea robles

March 25, 2025

5  out of  5
rating by fernanda perea robles
"I had a fantastic experience working with Lucy to obtain car insurance. She was incredibly helpful, patient, and knowledgeable throughout the entire process. She took the time to explain my options, answer all my questions, and ensure I got the best coverage for my needs at an affordable rate. Her professionalism and friendly attitude made the process smooth and stress free. I truly appreciate her dedication to excellent customer service. I highly recommend Lucy to anyone looking for assistance with insurance!"
We responded:
"Fernanda, thank you so much for taking the time to provide such a detailed and thoughtful review, and for the 5-Star Google Rating. There's no doubt Lucy loves helping her customers. Thank you for the opportunity to earn your business. - Fabio Soto"
Profile photo of Alfredo Maya

Alfredo Maya

March 20, 2025

5  out of  5
rating by Alfredo Maya
"So Lucy was very kind, she made me feel right at home, courteous and knowledgeable, plus she hit home when she offered some deals that can't be rejected, I've heard good things about state farm on the radio so I feel good about the change I made switching over to state farm, I definitely will recommend state farm to others, keep up the good work, two thumbs up ."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Donte Johnson

Donte Johnson

March 13, 2025

5  out of  5
rating by Donte Johnson
"Very helpful with Answering questions and help me understand everything that I was covered for"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Fabio Soto"
Profile photo of Mari Reyes

Mari Reyes

March 7, 2025

5  out of  5
rating by Mari Reyes
"An intense fire consumed my mother’s home of 40 years. Our entire family was devastated by the loss. I called my State Farm Insurance Agent, Fabio Soto. Within 5 minute, Lucy Gonzalez companionate confirmed that everyone in my family was well and then began taking my information. Lucy referred me to Jessica Mendoza since she had expertise in managing fire claims. Within another 5 minutes, Jessica again asked on the safety of all my family and assisted me with the claim filing process. In moments of painful crisis, this exceptional support from everyone in Fabio Soto’s team provided, meant the world to me. They made me feel like a human being that needed help and not just a claim number. Thank you all!"
We responded:
"Mari, thank you so much for such a thoughtful and detailed review, and for the 5-Star Rating. I'm very proud of our team and also recognize their passion for helping or customers every single day. Claims can be very difficult to navigate through and I'm glad to hear my team was helpful in guiding you through the claims process. - Fabio Soto"
Profile photo of A Wheels

A Wheels

February 20, 2025

5  out of  5
rating by A Wheels
"Excellent service from Lucy. Very knowledgeable and met all my needs in a timely manner. Glad to have her as a contact for the agency."
We responded:
"Thank you for your 5-star rating and your comments! Lucy and the rest of the team are very passionate about helping new and existing customers. - Fabio Soto"
Profile photo of Gloria Lopez

Gloria Lopez

February 19, 2025

5  out of  5
rating by Gloria Lopez
"Me gusta el trabajo que Lucy me ha echo estos años. Cualquier pregunta que tengo Lucy esta allí para ayudar y estoy satisfecha con todo. Muchas gracias Lucy 5 estrellas"
We responded:
"Hola Gloria. Muchas gracias por su mensaje sobre Lucy y el servicio que le da. La valuamos mucho como todos nuestros representantes. Tambien gracias por las 5 estrellas! - Fabio Soto"
Profile photo of Angely Rubio

Angely Rubio

February 11, 2025

5  out of  5
rating by Angely Rubio
"Excellent work by Lucy. She has been very helpful, always kind, and quick to resolve any issues. Plus, she speaks both Spanish and English, which makes communication much easier. I truly appreciate her support. Excelente trabajo 👌🏼"
We responded:
"Angely, thank you so much for the thoughtful review and 5-Star rating. Lucy loves nothing more than taking care of our customers and utilizing her bi-lingual skills to help more customers in more ways. Thank you for your business. - Fabio Soto"
Profile photo of David De La Torre

David De La Torre

February 10, 2025

5  out of  5
rating by David De La Torre
"Marisa is the best! She took care of me and went above and beyond to make sure my car and health insurance needs we're met. I would highly recommend her and State Farm to anyone."
We responded:
"Thank you for your 5-star review! Marisa is one of our many valued team members that love taking care of customers. Thank you for your business. - Fabio Soto"
Profile photo of Gloria M

Gloria M

January 25, 2025

5  out of  5
rating by Gloria M
"Wonder Customer Service!! Myself, mother and son conduct business with Lucy from the Whittier Office. Her positive attitude and knowledge of the business speaks volumes. Her excellent communication and customer service skills are outstanding. I relocated and stay with your company solely due to the professionalism she displays. I believe Lucy is an asset to your Company. Sincerely, Gloria Mata Mary Sanchez Rudy Robert Rubio"
We responded:
"Thank you so much for your detailed feedback and 5-star review. Lucy is one of our valued team members in the office that loves taking care of customers and their needs. We appreciate you taking the time to provide a review. - Fabio Soto"
Profile photo of Randi Larkin

Randi Larkin

January 24, 2025

5  out of  5
rating by Randi Larkin
"Jennifer was amazing to work with!! Everything was so easy and she communicated great!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of omar espejo

omar espejo

January 24, 2025

5  out of  5
rating by omar espejo
"just got off the phone with marisa great service and explained everything very well on the policies!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"