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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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tiffany Miles

September 29, 2026

5  out of  5
rating by tiffany Miles
"Marisa was great to work with and saved me over $100 a month!"
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Gina Despagne

September 29, 2026

5  out of  5
rating by Gina Despagne
"I just moved back to LA and of course I contacted and reconnected with Marissa again. I just love the way she breaks everything down for your understanding and knowledge. She is the best!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joie W

September 25, 2026

5  out of  5
rating by Joie W
"Marisa is professional and helpful in getting the right auto insurance quote. Great service!"
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Syed Hussain

September 14, 2026

5  out of  5
rating by Syed Hussain
"Marissa was really helpful."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Whittier to know you had such a great experience with us. 
- Fabio Soto"
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Vanessa Samchez

September 9, 2026

5  out of  5
rating by Vanessa Samchez
"Best decision I ever made was transferring over. They look out for me and are always trying to find the best ways to save me money. They really know how to make you feel like a valued customer.!"
We responded:
"Hi Vanessa, thank you so much for your note and for your 5-Star review. Glad to hear Jennifer was able to help you.
- Fabio Soto"
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Juan Hurtado

August 31, 2026

3  out of  5
rating by Juan Hurtado
"Rating was higher initially but im receiving repeated calls to " set up an appointment to review your policy" and " rate me, help me meet my review quota" on my emails. Service is good and prices seem resonable but they are on a marketing push for 5 star reviews."
We responded:
"Hello Juan,

Thank you for your updated feedback, and I’m sorry to hear your experience changed from your original 5-star review to a 3-star. I appreciate you sharing your thoughts—especially about the frequency of appointment-review requests and the messages you received.

We do offer policy review appointments so customers can confirm their coverage fits their needs, find any gaps, and avoid surprises at claim time. We also encourage customers to leave reviews so we can understand how we’re doing and improve where needed.

That said, I completely understand that repeated outreach can feel excessive. I’m going to reassess our follow-up process to ensure we’re reaching out appropriately and not overwhelming customers with additional requests.

Thank you again for recognizing that service and pricing were good. We value your business, Juan, and I’d be glad to review your account and contact preferences to make sure future communication is handled the right way.

— Fabio Soto"
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carlos hernandez

August 31, 2026

5  out of  5
rating by carlos hernandez
"Marisa, Did a great job explaining all my options and also provided good feature information
About other insurances that I can get later on. She showed a lot of patient and her knowledge was excellent.. In her answering all my questions."
We responded:
"Carlos, thank you for your review and for the 5-star rating. These reviews help us ensure we continue to provide the best service possible.
- Fabio Soto"
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David Hercules

August 31, 2026

5  out of  5
rating by David Hercules
"I 100% would recommend Marisa for all of your insurance needs. I’ve been going to her for about 6 years now and from day 1 she’s always been super helpful and transparent on all my auto, home and recently life insurance needs."
We responded:
"Hello David. Thank you so much for taking the time to provide such a thoughtful and detailed review, and for the 5 stars. Marisa is certainly one of our many valued team members in our office and she's always going out of her way to take care of our customers. Thanks again David.
- Fabio Soto"
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Antionette Garcia

August 31, 2026

5  out of  5
rating by Antionette Garcia
"I absolutely love this office!
The staff are so helpful and considerate of your needs! I especially love Marisa she’s the sweetest and knows her insurance business very well! She gets back to me in a timely manner and always has such a friendly way of handling business .. personally I truly appreciate this !"
We responded:
"Antionette, thank you so much for your detailed comments and 5-star review. Marisa is one of our valued team members and as you said, is extremely knowledgeable in her profession. We love having her in our office and love the fact that she's been so helpful and friendly to you. Thank you again.
- Fabio Soto"
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Kathleen Hamrock

August 28, 2026

5  out of  5
rating by Kathleen Hamrock
"Marisa clarified the coverage I have for Auto, Umbrella and Home owners insurance. She was knowledgeable and thorough and eased my mind regarding the cost of my premiums. Awesome lady"
We responded:
"Kathleen, We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. 

- Fabio Soto"
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Jovanna Lopez

August 28, 2026

5  out of  5
rating by Jovanna Lopez
"Marisa State Farm Very nice and knowledgeable person always willing to help answers my calls and questions in a timely manner."
We responded:
"Jovanna, thank you so much for your comments and 5-Star rating. Marisa is one of our valued team members that loves taking care of our customers. Thank you for your business.
- Fabio Soto"
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Marvin Somarriba

August 14, 2026

5  out of  5
rating by Marvin Somarriba
"Marisa is very knowledgeable, very respectful and has the patience to answer all my questions with great detail just to make sure I understand everything. She is great."
We responded:
"Marvin, Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. 

- Fabio Soto"
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Heal Our Troops America

August 11, 2026

5  out of  5
rating by Heal Our Troops America
"Jennifer was excellent ad I couldn't ask for anything more in terms of excellent customer service."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Whittier to know you had such a great experience with us. 
- Fabio Soto"
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Jimmy Chang

August 10, 2026

5  out of  5
rating by Jimmy Chang
"Marisa is so good at communicating, she remembers the small details about me, and she was so easy to get along with. Great service."
We responded:
"Jimmy, thank you so much for your message regarding Marisa's service and for the 5-Star rating. Marisa loves taking care of our customers. Take care.
- Fabio Soto"
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Moises Stevenson

August 7, 2026

5  out of  5
rating by Moises Stevenson
"Marissa did a great job going over all coverages easy to talk to and understand got me a quote that saves me over $300 a month compared to my previous. Amazing at her sales job"
We responded:
"Moises, thank your detailed review and 5-Star rating. I'm glad Marisa was able to assist you and provide great customer service.
- Fabio Soto"
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Rigoberto Ramirez

July 31, 2026

5  out of  5
rating by Rigoberto Ramirez
"Professional service"
We responded:
"Hi Rigoberto, thank you for the 5-Star review and comment.
- Fabio Soto"
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Kayla Jade

July 31, 2026

5  out of  5
rating by Kayla Jade
"Jennifer was very sweet and accommodating! She’s such a great advocate for State Farm and I appreciate her kindness and explaining the policy to me"
We responded:
"Hi Kayla, thank you so much for the detailed review and 5-Star rating for your experience with our team member Jennifer.
- Fabio Soto"
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Eugene Hernandez

July 29, 2026

5  out of  5
rating by Eugene Hernandez
"Marisa from State Farm has always been available to assist me with any questions I may have."
We responded:
"Eugene, thank you very much for your review regarding Marisa's service and the 5-star rating. We'd also like to thank you for your loyalty to State Farm and the Fabio Soto Agency.
- Fabio Soto"
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Toro Mecánico Bulls mechanicals

July 29, 2026

5  out of  5
rating by Toro Mecánico Bulls mechanicals
"Muy amables

Buen servicio excepcional

Muchas gracias a todo el equipo por el esfuerzo y trabajo que hacen

Los recomiendo"
We responded:
"Thank you very much for the great review and 5-star rating.
- Fabio Soto"
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Rudy Aquino

July 29, 2026

5  out of  5
rating by Rudy Aquino
"She help me get the best car insurance rate for me"
We responded:
"Rudy, thank you for the 5-star rating.
- Fabio Soto"
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Victor Lopez

July 24, 2026

5  out of  5
rating by Victor Lopez
"Jennifer Was A Huge Help Definitely Recommend Their Services"
We responded:
"Victor, thank you for your review and 5-Star rating. Glad to hear Jennifer was so helpful.
- Fabio Soto"
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Roberto Ramirez

July 24, 2026

5  out of  5
rating by Roberto Ramirez
"Jennifer it was a great person and professional too thank you"
We responded:
"Roberto, thank you for your wonderful message regarding Jennifer's service.
- Fabio Soto"
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lisa ortiz

July 2, 2026

5  out of  5
rating by lisa ortiz
"State Farm is the best!"
We responded:
"Thank you for your kind review of State Farm Agent Fabio Soto’s Team. We appreciate it!
- Fabio Soto"
Profile photo of Sina Shirmohammadi

Sina Shirmohammadi

July 1, 2026

5  out of  5
rating by Sina Shirmohammadi
"Fabio and his team are absolutely incredible. Always within reach, go above and beyond on every aspect inquiry and request and in the quickest time frame I’ve ever experienced with any insurance company. Lastly, many claim to treat their clients like family but always fall short, Fabio and his team truly do and are always over delivering on their commitments."
We responded:
"Sina, Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Fabio Soto’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Whittier .
- Fabio Soto"
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Alejandro Ochoa

June 30, 2026

5  out of  5
rating by Alejandro Ochoa
"Jennifer was very helpful and friendly"
We responded:
"Alejandro, thank you for your wonderful review of State Farm Agent Fabio Soto’s Team!
- Fabio Soto"